Wednesday, April 27, 2011

Dumb Blonde by BED HEAD - Not Just for Blondes...

If you have dry or damaged hair due to coloring, chemical treatments, or heat; you might want to pick up a bottle of BED HEAD's "Dumb Blonde" Shampoo and Reconstructor. Don't let the name mislead you, it's not JUST for blondes! The name comes from the idea that Blondes do A LOT of coloring to achieve and maintain that bombshell look, and probably have gotten some damage along with it! But the truth is, with our conical wands, straighteners, highlights, and etc. almost all of us can admit to having damaged hair - no matter the color!

These are my absolute favorite products in the shampoo/conditioner category. I use them almost every day! The reconstructor is an EXTREMELY thick conditioner that works best if you can leave it on for a few minutes before rinsing. I can always tell a HUGE difference in my hair when I use this product as opposed to when I do not. My hair is softer, shiner, and much more healthy looking! I have been using the conditioner for a year now and absolutely nothing comes close in comparison! 

The shampoo retails in salons for about $19.95 for a tall 750 mL bottle. However, JC Penny's Salon, TJ Maxx, and Walmart salons often have them on discount for about $13 bucks, or 2 for $20 so keep your eyes peeled for deals!

These bottles are quite large so they last a long time. If you can find them on discount it really is a deal!

The reconstructor retails at about $26.95 for a 750 mL pump bottle. Again, JC Penny's salon, TJ Maxx, and Walmart salons run sales and you can find them for about $15 bucks or 2 for $20.

I like to keep another set of shampoo and conditioner in the shower to use about once a week... just to mix it up and make sure there's not a lot of product building up in my hair as these products are quite thick.

I hope you found this post helpful! Be sure to share it with all your friends on Facebook and Twitter! You can also follow me on twitter @ashNICOLEley for more updates! Happy Shopping!! XOXO

P.S. - Leave a comment! I want to hear your opinion on these products!

Friday, April 15, 2011

My Personal Fav - YBF Eyebrow Pencil!

(Your Best Friend)

I love this pencil because it is perfect. Really, no joke. If you press harder the color gets darker. If you use it lightly the color is lighter. It is great for any hair and skin color. It also doesn't need to be sharpened which is always a plus.

As you can see in the picture above it is dual ended. One side is the pencil and the other is a brush.

As I said before it doesn't need to be sharpened. I love this because sharpening cosmetic pencils is incredibly messy and just wastes product.

One of the best things about this pencil is the brush. After you fill in your brows you can go over them with the brush to shape them and it blends the pencil marks and makes it look even more natural.

In the picture above you can see some bald patches where my eyebrows are still growing in.

The pencil perfectly filled in the bare spots and my eyebrows don't look drawn on!

My final look:

This is my current favorite of all my cosmetics!

You can find YBF cosmetics on HSN! Here's the link!

I hope you liked this post and love this eyebrow pencil as much as I do! Be sure to share this with all your friends on Facebook and Twitter! Happy Shopping XOXO!

Friday, April 8, 2011

Hot Guess Sunglasses - Poor Customer Service

I have been a loyal customer of Guess for a while. Especially when it comes to their accessories. I am quite petite and have a hard time finding sunglasses that fit well. I can always find sunglasses at Guess that fit and look stylish. Last week I somehow managed to break my favorite Guess sunglasses so I immediately got on the web and ordered a new pair!

My poor broken sunglasses!

I decided to go with the Daredevil sunglasses that I found on They were $85 which was about $30 more than my old ones but they came with a hard case so I figured they might last longer than my old ones, plus they looked cool and I knew they would fit great, so I went ahead and made the order. You can see the case below in a snapshot of the website as it appeared when I placed the order:

I received my sunglasses a few days later. Unfortunately the case they sent me was not the case shown on the website. In fact, the case does not fit the sunglasses at all. I called the customer service number given on my invoice expecting the issue to be resolved immediately and the right case to be sent out without a problem. I was wrong. I was asked to email photos of the case that I received to the customer service agent I was speaking to and she would fwd it to the warehouse. I took pictures of the case with the glasses inside so that it would show how they do not fit. I also sent the screen shot above so they could clearly see that the case I received was not the same. Here are the photos of the case I received and sent to the customer service rep:

After emailing her like I was told to do, I received no response. I waited a day and then called. She said she was still waiting to hear from the warehouse. That was on a Friday. Tuesday I emailed again when I still had not gotten any information. I told her I was very upset that I have not heard anything and that the issue had not been resolved. She informed me that she was still waiting to hear from the warehouse. I wait 2 more days and still hear absolutely nothing from anybody. It has now been a week since I first called and I decided to call the customer service number and ask to speak with a manager. Did I get to speak with a manager? No. The girl on the phone took my information, read that I had the wrong case and stated that she would email the warehouse. So here we go, in the same circle. I informed her that I will not be ordering from Guess again, and angrily stated how dissatisfied I am with this mess and their inability to simply send the product that I ordered and payed for. Her response was that she would email the warehouse and call me back today. I'll let you know if that actually happens. 

In conclusion, I have decided not to order from in the future. When you have loyal customers, take care of them. When you offer a product and people buy it, don't send a cheaper version that doesn't work. I expected Guess to be a nicer brand and a company that would stand behind their products and customers and I have been shown that, well, that just isn't the case.

The customer service representative that took my phone number and promised to call me back that day did not call back that day or the next. I will be calling again Monday.

I never got the chance to call Monday, it is now Tuesday and while I never heard back from them I am happy to report that I finally received my case today in the mail!

I hope you found this post helpful! Be sure to share it with all your friends on Facebook and Twitter! You can follow me for updates on Twitter @ashNICOLEley! Happy Shopping XOXO!!